Insurance Claims in Concord, CA

How a collision claim works, what a deductible and a supplement are, and what we handle for you.

The process

If you’ve been in a fender bender, here is exactly how we handle it.

Most people making a claim have never made one before. Here is the whole thing, in order, in plain English.

  1. 01. Text Photos for an Estimate

    Text clear photos of your vehicle’s damage straight from your smartphone. Our estimators review them and come back with a preliminary figure.

  2. 02. Insurance Coordination & Drop-Off

    Bring your vehicle to our Concord shop. Our service writers synchronize directly with your claims adjuster to approve all hidden supplement damage.

  3. 03. Precision Repair & Lifetime Guarantee

    Our technicians systematically repair, paint, and detail your vehicle. Drive away with total peace of mind backed by our written lifetime warranty.

Either way

Insurance claim or paying yourself — both are welcome

Direct insurance billing

Bring us your claim number and we manage the entire paperwork and claim process directly with your carrier: estimate to the adjuster, supplements where needed, and billing handled for you. You pay your deductible.

Customer pay

No claim, no adjuster, no effect on your premium. We quote the job up front and offer alternative parts options and flexible payment plans for non-insurance cosmetic work.

General guidance only, not legal or insurance advice. Your policy and California state rules decide what applies to you.

Not Sure What It’ll Cost? Get a Free Estimate.

Don’t let auto body damage linger. Call the shop, or text photos of the damage and our estimators will take a look.

Call Shop Text Photos